Listen as we dive into the intersection of innovation and the financial industry, exploring how emerging technologies like AI are reshaping the landscape of community banks and credit unions. In this episode, host Jack Hubbard interviews Ben Udell, Senior Vice President for Digital Innovation at Lake Ridge Bank. Join us as we explore the journey of embracing AI in the banking sector, navigating concerns such as privacy, bias, and factual accuracy. Learn how ChatGPT empowers professionals to work smarter, faster, from marketing content creation to internal processes and customer interactions more creatively, ultimately enriching client interactions and driving organizational growth.