Ep17. Redefining Sales Process: What is Sales Process
Join us in this episode as we explore the critical elements of a structured sales process. We discuss the necessity of having a repeatable sales process and its impact on achieving predictable results. The conversation delves into how organized sales operating systems and company culture contribute to sales success. We debunk the myth that effective sales rely solely on spontaneity, highlighting the importance of a well-defined process that aligns with the buyer's journey to enhance deal closures. Additionally, we emphasize the value of accurate forecasting, pipeline development, and the use of robust CRM systems for tracking and prioritizing sales activities, ultimately leading to improved sales performance and goal setting.
00:00 Introduction to Sales SOS Podcast
00:40 Meet the Hosts: Liz Heiman and Mike Simmons
00:51 Understanding Sales Process
01:30 The Importance of a Structured Sales Process
02:42 Mike Simmons' Background and Insights
05:23 Defining Sales Process
09:39 Common Misconceptions About Salespeople
11:37 The Dopamine Trap in Sales
12:01 Sales Process as an Operating System
13:03 Defining the Sales Process
14:03 The Importance of Following a Sales Process
16:20 Aligning Sales Process with Buyer Journey
19:11 Utilizing CRM for Sales Success
20:53 Prioritizing and Managing Sales Workload
22:54 The Role of Documentation in Sales
24:05 Simplifying Sales Processes
24:44 Conclusion and Next Steps