Getting a new customer is cool. But you know what's really cool? Keeping a customer for life. Ramli John joins Stewart Hillhouse to discuss why investing in user onboarding could save your business. On this episode of Top Of Mind, Ramli and Stewart chat about: • Why More SaaS Businesses Should Think Like Costco • The 3 Things That Build High Converting User Onboarding • Ramli's Favourite Examples of Quality Onboarding • And So Much More Ramli John is the Program Lead at the Product-Led Institute and the host of Growth Marketing Today. LinkedIn: https://www.linkedin.com/in/ramlijohn Twitter: https://twitter.com/ramlijohn Podcast: https://growthtoday.fm/