Grieving on the Clock: The Leadership Crisis Nobody Talks About with Geoff McLachlan
Your company has a bereavement policy. It probably stinks. This week, No More Leadership BS brings in a speaker and author who was told she had three days to grieve her mother before returning to Q3 targets. She chose option three: quit, heal, and build something better. What followed is a masterclass in human-first leadership, the real cost of stripping emotion from your culture, and why AI might be coming for more jobs than anyone is ready to admit. If you've ever wondered whether compassion and business performance can coexist, this episode makes the case, loudly.
Three Days to Grieve Your Mom? Leadership's Bereavement Problem Is Bigger Than You Think
Introduction: There's a policy sitting in your employee handbook right now that is quietly telling your people exactly how much their humanity is worth. Spoiler: it's not much. This week, No More Leadership BS sits down with a speaker, author, and emotional intelligence expert whose mother died while she was in a meeting reviewing Q3 targets, and who was told she had three days to process it. What happened next rewired how she thinks about leadership, people, and what it actually costs a business to treat humans like productivity units.
The Day Everything Changed Our guest knows the exact date, the exact time, and the exact slide deck she was staring at when her world fell apart. A text from her twin sister. Missed calls stacking up. A wellness check that confirmed the worst. And then, the next morning: three days. That's what the organization offered her. Three days for a mother. She didn't take them up on it. She quit. And she hasn't looked back. Her story isn't just about grief; it's about a culture so broken that no single leader could fix it from the inside, and the moment she stopped trying.
Good Grief: The Framework Nobody Taught You Rather than collapse under the weight of sudden loss, our guest built a framework in real time to process what she was feeling. She called it GOOD Grief, and it's deceptively simple. Give it a name. Offer yourself grace. Open yourself to support. Decide how you will move forward. What makes this powerful isn't the acronym; it's the honesty behind it. Anger, shock, and trauma don't follow a three-day timeline. Leaders who understand that will build teams that actually stick around.
Human First Is Not Soft. It's Smart. When asked how leading with humanity actually improves business outcomes, the answer was immediate and unambiguous: happy employees outperform. Every time. Remove the relationship from sales, from management, from culture, and you remove the engine. People buy from people they like. Customers stay loyal to brands that make them feel something. When your people feel safe, seen, and supported, they don't just show up, they show out. This isn't feel-good philosophy. It's a revenue strategy that most companies are too rigid to execute.
The AI Question Nobody Wants to Answer Honestly The conversation took a sharp turn into artificial intelligence, and it didn't go the way you might expect. The take: AI isn't the threat to jobs that most people fear. The threat is leaders who are so dazzled by doing less with less that they forget humans are still the ones buying the product, running the quality check, and building the trust. Pulling humans out of the equation doesn't create efficiency. It creates exposure. And a few companies are about to find that out the hard way.
One More Thing Worth Saying A panel member shared a 30-year-old story that stopped the room. A young CEO, brand new in the role, father dying of lung cancer. Father passed on a Saturday. Federal regulators showed up at the bank on Monday. He took one day off. The funeral. He wore it like a badge of honor. He now calls it being a dummy. The point isn't shame; it's evolution. When leaders tell the truth about what it cost them to perform invulnerability, other leaders start to reconsider whether the armor is actually protecting anyone.
The Bottom Line: Grief does not respect your Q3 timeline. Trauma doesn't wait for a convenient quarter. And organizations that treat bereavement as an inconvenience are quietly building an exit ramp for their best people. The leaders worth following know that human first is not a liability. It is the entire point.
Tune in for:
- The "GOOD Grief" framework you can use personally and share with your team
- A firsthand account of what it feels like to get three days to grieve your mother, and what it takes to walk away
- Why pulling humans out of business in the name of AI efficiency may be the most expensive mistake companies make this decade
- The support deficit syndrome that affects even the most compassionate leaders
- An honest reckoning with what it really means to wear stoicism like a badge
No one gets out of life alive. The question is whether your organization is built for the humans who are still in it. Reach out at
[email protected].
**Special Guest**Diandra Ford-Wing
Diandra Ford-Wing is a writer, speaker, and former technology Sales Director whose work centers on the transformative power of humanity in leadership. With a career leading Sales and Customer Success, she has built a reputation for combining data-driven strategy with deep emotional intelligence—proving that compassion and performance are not opposites, but allies.
Her writing and thought leadership explore grief, resilience, identity, and the unspoken emotional weight professionals carry into their work. After experiencing profound personal loss while navigating a high-pressure corporate environment, Diandra began advocating for workplaces to become grief-literate: able to acknowledge, support, and empower employees through life’s hardest moments.
Diandra challenges organizations and learning institutions to evolve beyond outdated bereavement norms and to reimagine what true support looks like in modern workplaces. Diandra speaks to HR leaders, executive teams, college and universities, and creative communities about storytelling, leadership, emotional well-being, and building cultures where people can show up fully human.
She brings warmth, clarity, and a steady, grounding presence to every stage, leaving audiences with both practical tools and a renewed sense of what it means to lead with heart.
Dive into Diandra’s debut novel, Red Bird, an amazing story of finding peace through the pain of loss.Have questions, suggestions or just a great story to tell about some Leadership BS you have experienced? Let us know by
emailing us Today's Featured Coach -
Geoff McLachlan - Motivational Speaker, Trainer and Coach, Bringing Fun Back Into the Workplace, Owner/Founder of Professionals At Play Reach Geoff directly at [email protected] or 509-869-4506
The rest of the gang:
- Jeff Conroy - Organizational and Non-profit Expert, Motivational Speaker, Coach - Executive Leader | Difference Maker for nonprofits in strategic planning, operations, and fundraising and development. Owner/Founder of Conroy Leadership Consulting, LLC. Reach Jeff at [email protected] or 208-215-6285
- Myra Hall - Individual and Team Coaching, Midlife Mentoring- Helping you get excited about life again as you overcome the things that keep you from living and loving a life that counts. - Owner/Founder Waypoint Coaching Group Reach Myra at [email protected] or 765-623-9711
- Jeffrey Geier - Motivational Speaker, Trainer, and Coach - Helping You Win in Work & Life Owner/Founder of Phoenix Coaching LLC Reach Jeffrey at [email protected] or 509-553-9248