We chat to BIP100 expert, Nicole Posner, about how to have a difficult conversation.
No-one relishes the prospect of a difficult conversation but in business and leadership, there are a host of situations that require skilful communication and careful management. These require tact, expertise and confidence.
In our chat with Conflict and Communication Consultant, Nicole Posner, she explained how to have difficult conversations with your colleagues, your teams, your business partners, or your clients.
If they are avoided or badly managed the outcome is often more damaging than the original problem impacting performance, productivity, collaborations, team dynamics and the emotional well-being of those WITHIN the business as well as the financial costs TO the business.
Good communication is a soft skill but probably one of the hardest to master!
You can connect with Nicole on LinkedIn:
https://www.linkedin.com/in/nicoleposnermediatorFind out more about BIP100 here:
https://www.bip100.club