Questions, Chaos & Clarity: What We Learned Answering Leadership the Hard Way Live From the PMIINW
We sat down with a room full of project leaders and tackled the questions nobody talks about at corporate retreats. Change management, servant leadership, motivation, and why your job won't love you back the same way you love it.
We brought the chaos, the questions, and the real talk to Spokane. In this special live episode recorded at the Inland Northwest Project Managers Institute, our leadership collective tackled the messy, complicated questions that keep leaders up at night—and we didn't pull any punches. From managing constant change to navigating the minefield of "free labor," this one's packed with raw, actionable wisdom that only comes from years in the trenches.
THE MAIN POINTS
1. Change Is the Constant—Control What You Actually Can When organizations are in perpetual motion, leaders often waste energy fighting the unfightable. The real move? Identify what's in your control and what isn't. Let go of the missile you can't stop, focus on the chess pieces you can move, and help your team do the same. Acceptance isn't surrender—it's strategy.
2. Leadership Isn't About Power, It's About Influence Hard lesson learned: having the title, the corner office, and the rubber tree plant doesn't equal actual power. Real leadership happens when you influence people toward shared mission and vision, not when you command compliance. It's servant leadership, always.
3. Motivation vs. Inspiration—Know the Difference (and Pick the Right One) You can motivate someone with fear and pressure. That wears off. Inspiration? That sticks. The best leaders create environments where people choose their own motivation instead of chasing external carrots or dodging sticks. Daily rhythm beats one-time pep talk every time.
4. Going Above and Beyond Has a Price—Make Sure You Know What It Is Working unpaid overtime to prove yourself is a trap with teeth. Before you sacrifice your vacation days and personal bandwidth, ask yourself: Am I choosing this, or am I being trained to accept exploitation? Have the conversation. Get clarity. And if the company won't align with your values, they're not your people.
5. Managers Maintain; Leaders Create One runs the jungle floor with efficiency metrics. The other looks from the treetops and asks what's next. You can have a management position and still be a leader—it just requires perspective, relationships, and the willingness to serve rather than direct.
THE BOTTOM LINE
Leadership isn't complicated. It's just uncomfortable. Real leaders don't hide behind titles or fear tactics. They show up, ask the hard questions, communicate relentlessly, create clarity where there's chaos, and put people first. Full stop.
TUNE IN FOR:
- Why every moment of organizational change is actually a gift in disguise (if you know where to look)
- The shocking reason "servant leadership" isn't optional—it's the only kind that actually works
- How inspiration beats motivation every single time (and why your team needs both to thrive)
- The exact conversation you should have before accepting that "promotion through unpaid labor" trap
- Why a manager and a leader are completely different jobs (even if they're the same person doing them)
- Live audience Q&A with real questions from real leaders facing real problems
CLOSING STATEMENT
If you're leading from fear, you're leading from the wrong place. Come join us—we're making leadership actually make sense.
Have questions, suggestions or just a great story to tell about some Leadership BS you have experienced? Let us know by
emailing us The No BS of the gang:
- Jeff Conroy - Organizational and Non-profit Expert, Motivational Speaker, Coach - Executive Leader | Difference Maker for nonprofits in strategic planning, operations, and fundraising and development. Owner/Founder of Conroy Leadership Consulting, LLC. Reach Jeff at [email protected] or 208-215-6285
- Geoff McLachlan - Motivational Speaker, Trainer and Coach, Bringing Fun Back Into the Workplace, Owner/Founder of Professionals At Play Reach Geoff directly at [email protected] or 509-869-4506
- Myra Hall - Individual and Team Coaching, Midlife Mentoring- Helping you get excited about life again as you overcome the things that keep you from living and loving a life that counts. - Owner/Founder Waypoint Coaching Group Reach Myra at [email protected] or 765-623-9711
- Jeffrey Geier - Motivational Speaker, Trainer, and Coach - Helping You Win in Work & Life Owner/Founder of Phoenix Coaching LLC Reach Jeffrey at [email protected] or 509-553-9248