Jess Ruben had to develop a high performance culture. As a part of that, she decided to roll back a load of perks at JudoPay. When she took on the role, she made the decision to retract their unlimited holiday, £1000/year tax-free travel budgets and Sanctus subscriptions. It was a bold move in a bid to genuinely improve employee experience, motivation and performance. In this episode, we discuss why Jess felt the need to role back those heavy-hitting perks, what she introduced, what the effects were and how she felt at each stage of the process.